Travel Assistance is generally embedded in a travel or collective insurance plan so that vacationers and expatriates may move about, internationally, with their ‘security blanket’ in hand.
Vacation implies discovery and relaxation. Yet, travellers need protection when faced with unforeseen events. We are there to coordinate medical visits. We can also intervene when a flight is cancelled or baggage is lost. Your clients will have complete trust with the knowledge that any obstacle can be overcome!
Altering a daily routine by deciding to work abroad and discover a new culture is a life-changing experience but there are risks. For this reason, we developed a corporate mobility program dedicated to keeping a watchful eye on the health and security of your employees.
Expatriates in Canada
Newcomers to Canada experience a range of barriers from managing all the administrative procedures to understanding how the healthcare system works. To welcome and support your clients during their transition period, we offer a medical concierge program available through our Canadian medical network.
The application that allows you to travel with peace of mind
Our Webcorp mobile application functions around the clock, day after day, keeping your travellers well informed on international health and security risks. With this application, they can geolocate themselves and consult all the related alerts in real time.
Our International Network
The success of our medical assistance program is a direct result of our solid international network of providers.
AXA Assistance can offer unparalleled customer service due to a set of criteria regarded as the highest in quality. Our suppliers must comply with standards and rules that respect the principles and ethical codes of the most advanced healthcare systems.
Our team includes devoted nurses, qualified clinical coordinators, certified agents as well as a medical director supported by many physicians in the medical field. Together, they coordinate one of the best medical assistance programs in the world.
We are responsible for managing our members' medical emergencies and essential needs in remote locations. Depending on the judgment and capabilities of providers, we are dedicated to the building and maintenance of a worldwide network of the highest quality medical facilities and partners for our patient’s well-being.
Dr. Cai Glushak
International Medical Director
Scope of service
Hospital admission guarantee and medical case monitoring
Repatriation and evacuation services
Medical and dental references
Transfer of prescription
Transportation and accommodation for the family
Assistance with the usage of First Aid Kit onsite
International concierge service
Information on vaccine requirements
Information on prescription drugs
Reservation of medical appointments
Location of medical specialists
Coordination of flight, hotel and restaurant reservations