Day by day AXA Assistance works on being a more a responsible company both in terms of governance than through concrete commitments towards its customers.

Our commitment to our customers

We remain focused on customer’s benefit and therefore spread the new AXA “Brand Spirit” in our 39 worldwide service platforms: availability, reliability and attention. We stay in line with AXA's commitment: from promises to proofs. Our performances require responsiveness and efficiency. Therefore we obey rigorous processes and develop the “know-how” through our frequent emergency situations - emergency repatriation as an example.

Governance: Key to Growth

Our international company, AXA Assistance, has had a high level of growth over the past 5 years with a turnover increase of 42%. Its net income has had a 100% growth and has a current average growth of 14% per year. That fast growth combined with the increasing transparency requirements of the financial world led AXA Assistance to bear special attention to its governance. The company has many initiatives: ethical code, increasing the reliability of financial information and IT security.

A green company

AXA Assistance Canada is conscious of international environmental issues. We feel it is the duty of every company to do its part in the battle against global warming and pollution.
We have conducted internal awareness campaigns to rally our employees to the cause and reduce our consumption of paper, electricity and water.
For more information on our commitments, and those of the AXA Group in general, we invite you to download our reports on ethics and durable development, available in the column on the left.
We believe that  the best way to prove the richness in our offers as well as our commitment, is to give you the opportunity to view testimonials of a few satisfied customers.